SalvoConnect Women's Services

Supporting women to overcome barriers and create sustainable futures

FAQs

I’m homeless and need somewhere to live. Where do I get help?

If you are experiencing homelessness or a housing crisis in Geelong, Colac, the Surf Coast and surrounding areas you are able to access a service via the Barwon Opening Doors Entry Points. 
Services available may include access to short term, crisis or transitional housing, support, assistance to secure or maintain current accommodation, housing advice, financial assistance and referral.

  • Phone: 1800 825 955
  • Location Adult: SalvoConnect Entry Point -  26-28 Bellerine Street GEELONG 3220
  • Location Youth: Barwon Youth - 12-14 Halstead Place GEELONG WEST 3218

What is crisis and transitional housing?

Transitional Housing Management (THM) programs assist households in housing crisis to establish or maintain appropriate, secure and sustainable housing through the provision of transitional housing services and housing information and referral.

Crisis accommodation includes women’s refuges, youth refuges and major inner city crisis supported accommodation services.

You can get help to reconnect with the community and re-build your life through crisis and transitional support and a range of related support services.

They are part of Victoria’s integrated homelessness and housing support system which is designed as a progressive pathway out of homelessness.

Do I need a referral?

All referrals to our supported accommodation programs come through Barwon Opening Doors and you will need to contact them (details above) to make an appointment to discuss your situation.

To refer to Bridgelink Women’s Alcohol and Other Drugs Supported Accommodation; Family Violence Intensive Case Management; Family Violence Private Rental Access or Youth Private Rental Access programs, please contact us on 5244 9500 to discuss your situation.

Do you have to pay?

There is no cost to access the services we provide.

What type of support is provided?

Through an individual case management framework, we provide support to women and children in a range of programs. An individual assessment with a caseworker will help determine support needs that can include:

  • Access to supported accommodation
  • Longer term solutions for stable housing
  • Parenting support
  • Links to health, legal, financial, counselling services and support
  • Family violence support
  • Self-care and living skills
  • Cultural, linguistic, social and emotional needs
  • Connections to education, training and employment opportunities

How can I get help for a family violence situation?

If you or someone you know is experiencing violence and need help or support after hours or on the weekend, please contact one of the services below: 

  • 1800 015 188 Women's Domestic Violence Crisis Service 
  • 1800 RESPECT (1800 737 732) 24 hour, National Sexual Assault, Family & Domestic Violence Counselling Line for any Australian who has experienced, or is at risk of, family and domestic violence and/or sexual assault. 
  • 1800 806 292 Barwon Centre Against Sexual Assault (24 hour service) 
  • 131 114 Lifeline 
  • 000 in an emergency for police or ambulance.

If you would like to discuss our family violence programs, please call us to speak to a specialist family violence support worker about the situation. We work closely with other services and the police and together we can help you find support.

Do you provide counselling?

Although we provide emotional support to the women and children accessing our programs, we are not a counselling service. If you wish to access counselling please contact one of the services below:

  • 5275 7771 The Salvation Army Northside Community Centre Corio
  • 5222 4318 Barwon CASA provides free and confidential specialist counselling to women, men, young people and children who have experienced sexual assault and/or family violence either recently or in the past and to their non-offending parents, partners, family and friends
  • 5222 2255 Lifeline (face to face support)

Womens Services